Shipping & Policies

Shipping 

Enjoy complimentary USPS Priority Mail with tracking on all orders. Express mail is also available at an additional cost. 

Returns & Exchanges

We gladly accept returns and exchanges. Just contact us within 3 days of delivery for a return label and ship items back within 7 days of delivery. The following items can't be returned or exchanged: custom or personalized items, items on sale. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please contact us if you have any questions about your order.  

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.  

Secure Payment Options

Visa, MasterCard, Discover, American Express, Diners Club, JCB, PayPal
Diana Ferguson Jewelry keeps your payment information secure. We never receive your credit card information.  

How We Use Your Contact Information

We will only use your shipping and billing address and contact information to communicate with you about your order or to fulfill your order. You may also receive occasional emails regarding special events, upcoming collections, and other news. You can unsubscribe from these at any time.